It's legit. The only difference being that it's not small boxed. Because of the way Marshall built amps transition models were common, and that's what you have a transition model amp. Considering the packing- that's entirely the sellers fault. That is the basis to return the amp for a full refund. (and you should have) It's not the shipping company's fault and it's not yours either. I would have sued Paypal. IMHO Their customer service is a joke.